Privacy Policy of City Adventures

Liz Events, operating under the name City Adventures ("we"), based in the Netherlands, is responsible for processing personal data as outlined in this privacy policy.

City Adventures considers the careful handling of personal data of utmost importance. Personal data is processed and secured with the highest care. In processing, we adhere to the requirements of the General Data Protection Regulation (GDPR). This privacy policy explains how we collect and use your data in accordance with the GDPR.

In this privacy policy, we explain which personal data we collect and use, and for what purpose. We recommend that you read this privacy policy carefully. This policy applies to our website, https://www.cityadventures.nl , and related websites and services.

This privacy policy was last updated on: 19-03-2025

Use of personal data

When you use the websites and related services offered by City Adventures, you may share personal data with us. We collect and use personal data that you, or your company, directly share with us. We will not use personal data for purposes other than those described in this policy unless we have obtained your prior consent.

Types of data collected

When you use our services, we may collect the following data:

• First and last name
• Address details
• Phone number
• Email address
• IP address
• Other personal data you actively provide, for example, by creating a profile on this website, through correspondence, and by phone
• Data about your activities on our website
• Data about your browsing behaviour across different websites (for example, because this company is part of an advertising network)
• Internet browser and device type
• Bank account number
  
  

Grounds for processing

We generally process your personal data for the following purposes:

• Handling your payment
• Sending relevant e-mails
• Being able to call or email you if necessary to perform our services
• Informing you about changes to our services and products
• Analysing your behaviour on the website to improve the website and tailor our products and service offerings to your preferences
• Processing personal data if we are legally obliged to do so, such as data required for our tax returns

We collect your personal data based on legitimate interests or your consent, which you can withdraw at any time.

Retention of personal data

We retain your personal data only as long as necessary to achieve the purposes stated in this privacy policy. Generally, we keep personal data of our website visitors for 24 months, unless a longer retention is required by tax authorities.

Your Rights

You have the right to access the information we process about you. If you wish to do so, you can contact us directly. We will ensure you receive a copy of the data we process about you. We may need to verify your identity to comply with your request. If you believe that the information we have about you is incorrect, you can contact us to update your information. You also have the right to object to data processing. If you want us to delete your information, you can inform us at any time. You can contact us at any time regarding these requests. We will always respond promptly, in accordance with the GDPR. If you are not satisfied with the response you receive, you can submit your complaint to the relevant supervisory authority.

Sharing with Others

We will not share your information with others without your consent, unless necessary for the performance of our services or if we are legally obliged to do so.

Transfer of Personal Data

To achieve the purposes described in this Privacy Statement, we may transfer your personal data outside the European Economic Area (EEA). When this occurs, we take appropriate measures to ensure that your personal data remains properly secured. For transfers to the United States, we ensure that the receiving party complies with the Privacy Shield framework. For other transfers, we only transfer data to countries recognized by the European Commission as providing an adequate level of data protection.

Analytics

Information you provide may be stored for statistical analysis, including through Google Analytics. These statistics help us optimize our services by allowing us to understand how visitors use our website, which helps us improve it. Where possible, this information is pseudonymized.

Cookies

We aim to offer you relevant and personalized information in a user-friendly way. To achieve this, our website uses various types of cookies. Some cookies are essential for the website to function properly. These enable features such as commenting, operating spam filters, playing videos, and caching to make the website faster. We also use analytical cookies that respect your privacy.

Generally, cookies are stored for the duration of your (browser) session. In addition, when you use our services, your IP address may be recorded in our web server’s log files. This is necessary for the proper management and security of our services. We do not use your IP address to track your online behaviour. Typically, we cannot link your IP address to personal details such as your name or address unless you provide us with that information and continue using the same IP address.

You can manage your cookie preferences by adjusting your browser settings to block cookies. Additionally, you can delete previously stored cookies through your browser settings at any time.

Security

We are committed to protecting your personal data from loss, misuse, or unauthorized processing. To safeguard your data, we have implemented various technical and organizational measures, including:

• Logical access controls with password protection and, where applicable, two-factor authentication (2FA).
• Data encryption to secure sensitive information.
• Pseudonymization of data.
• Using on Virtual Private Servers (VPS) accessible via SSH keys.
• Secure data transfers using SSL (Secure Sockets Layer) protocols.
• Access restrictions based on specific purposes.
• Checking of recognized authorizations.